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Q: Do you accept Purchase Orders?
A: Yes we do. To place your order, go to our ordering wizard. On the payment method page, select the "Purchase Order" option.
Q: I'm not sure about what product I need to order. Please help!
Q: What is your refund policy?
A: Our customers have the ability to fully test our products for 30 days before committing to an order, allowing plenty of time to make a fully informed decision before buying. It is our policy, therefore, not to refund after an Active+ product has been purchased.
Q: How will the software be delivered?
A: You will have the option to download the software or to have it sent on CD.
Q: What is a VAT number?
A: VAT stands for Value Added Tax. Any European company that can recover sales tax can obtain its VAT number from the tax office and use it to purchase goods within Europe. Providing the VAT number at the time of purchase, the company will be exempted of paying the originator country sales tax.